Hi, how can we help you?

This can be done in different ways:

• Enable digital assistant Sara to make an appointment
• Go to "My appointments" on yourMy Bizbikeprofile 
• Contact customer service at +32 56 900 655

This may also be useful:

• NEW: Meet Sara, Bizbike's digital assistant
• What do I use My Bizbike for?

• The bike is removed from the box and the box is taken away
• The saddle and handlebars are adjusted to the right height
• Pedals are installed correctly
• Professional gives an extensive explanation about how the display and battery work, among other things
• Option to go on a test ride to see whether everything is in order

Only €60 extra for Veloci customers.

Free for Belgocycle customers.

Have you paid for your bike, but received no emails from Bizbike with your My Bizbike login details and an invitation to arrange your delivery? This is not intentional! Please contact us between 9 am and 5 pm on weekdays on +32 56 900 655. Please contact us between 9 am and 5 pm on weekdays on +32 56 900 655. We'll find out what went wrong!

• Our delivery times are currently not affected by COVID-19.
• Our premium delivery service is now also available again.