Can I return my purchased bike from in-store (also taken there) there too?
This is not possible, the bike will be picked up by a driver. Please req...
What needs to be returned when returning the bike?
All delivered items (keys, charger, ...) In the case of a Fuell bike, th...
When does the refund happen after returning the bike?
After the bike has been collected from your home, it will be thoroughly ...
Can I return accessories separately?
Accessories can be returned within 14 days of delivery. You can request ...
How long can I return my bike after purchase?
Within 30 days after delivery you can return your bike free of charge. Y...