How do I make an appointment?
You can book a non-urgent appointment very easily via My Bizbike. Go to ...
How can I optimally maintain my battery?
Intelligent use of your battery: how to keep it in perfect condition for...
Can I service my bike myself?
We recommend that you always entrust the maintenance of our bicycles to ...
Can I have a bicycle of another brand repaired by your services?
Our technicians only repair bikes purchased from Bizbike. We do not carr...
Can I take my bike to a service point?
Our mobile technicians work from home, but some of them also have their ...
Can multiple bikes be serviced at the same time?
If you wish to have several bikes serviced at the same time, please let ...
How do I know when the technician will come by?
When making an appointment, you can choose the day of the technician's v...
Can I still change the address in a scheduled intervention?
You've made an appointment but the address has changed in the meantime? ...
How can I confirm a scheduled appointment?
Once you have booked an appointment, you will receive a confirmation e-m...
How can I change a scheduled appointment?
You haven't confirmed your appointment yet? Then you can change the date...
How can I request a maintenance or repair?
You can request service or repair quickly and easily via your My Bizbike...
Can I choose an hour for the maintenance or repair of my bike?
Unfortunately, it's not possible to choose a specific time to have your ...
How much does it cost to service 2 bikes?
Our technicians charge the following prices:Up to 30 minutes' work: € 59...
When should I request my first free maintenance?
You must request the first free service within 6 months of delivery or w...
What does a maintenance involve?
During a service, we check whether you can still ride comfortably and sa...
How much does maintenance cost?
Our technicians apply the following rates:Up to 30 minutes' work: € 59 (...