How do I make an appointment?
This can be done in different ways:
Enable digital assistant Sara to ma...
Can multiple bikes be serviced at the same time?
This is certainly possible.
We do ask that you mention this in advance s...
How do I know when the technician will come by?
You will receive an e-mail about three working days in advance with the ...
Can I still change the address in a scheduled intervention?
For this, you can send a message via the support function on MyBizbike. ...
How can I confirm a scheduled appointment?
You can easily confirm the proposed date via your MyBizbike-account.
Whe...
How can I change a scheduled appointment?
If your appointment is not yet confirmed, you can change the date yourse...
How can I request a maintenance/repair?
You can easily schedule an appointment yourself via your MyBizbike accou...
Can I choose an hour for the maintenance/repair of my bike?
Unfortunately, it is not possible to choose an hour.
You will receive a ...
How much does it cost to maintain 2 bikes?
Our technicians charge the following prices:
30 min work: 59 euro (This...
When should I request my first free maintenance?
You must apply for the first free maintenance within 6 months of deliver...
What does a maintenance entail?
A standard maintenance will involve checking/performing the following;
-...
How much does maintenance cost?
Our technicians charge the following rates:
- Up to 30 minutes of work :...