How long do I have to wait for an appointment?
The average waiting time for an appointment is currently 7 to 14 days.In...
Does the technicians always have the parts with him?
In most cases, the technician has all the parts needed to help you immed...
When my bike comes in for repair, will I be notified of the cost price?
When your bike is picked up for repair in our workshop, you will always ...
What if I was not at home when the technician came by?
If you were not at home when the technician visited, you will receive a ...
What if I unexpectedly can't be home on the proposed date?
Are you unable to attend on the proposed date? Call us as soon as possib...
Do you have any bike-repair points I can go to?
Yes, we have several repair points.
You can view these and schedule an a...
Can I bring my bike in to you for repair?
You cannot bring your bike to the Bizbike head office. However, you can ...
Can my bike bags etc. stay on my bike for a maintenance/repair?
When the technician comes to service or repair your bike, it's a good id...
My bike is in for repair with you, how will I be notified when the bike is ready?
When your bike is repaired, you will first receive an e-mail containing ...
What if the technician cannot execute the repair?
If the technician is unable to carry out the repair on site, he will con...
Can all repairs be done at home?
Most repairs can be carried out on site. The technician has a lot of equ...
How can I pay the technician?
Payment can be made easily and without problems via bank contact with th...
In case of a home repair, will the technician first inform me of the total cost?
When the technician visits, he will first examine with you what needs to...