When your bike is picked up for repair in our workshop, you will always receive an e-mail indicating the estimated cost of the repair. Only after your explicit agreement do we carry out the repair. So there are never any nasty surprises.
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- How long do I have to wait for an appointment?
- Does the technicians always have the parts with him?
- When my bike comes in for repair, will I be notified of the cost price?
- What if I was not at home when the technician came by?
- What if I unexpectedly can't be home on the proposed date?
- Do you have any bike-repair points I can go to?
- Can I bring my bike in to you for repair?
- Can my bike bags etc. stay on my bike for a maintenance/repair?
- My bike is in for repair with you, how will I be notified when the bike is ready?
- What if the technician cannot execute the repair?