Most repairs can be carried out on site. The technician has a lot of equipment at his disposal. If you've explained the problem in advance, the technician can make sure he has the right equipment.
Is the technician unable to carry out the repair immediately on site? Then he'll contact Bizbike to collect the bike for repair in our workshops. The technician does not take the bike with him. You will then receive an e-mail from Bizbike with a proposed date for collecting the bike. You can confirm or change this date in your My Bizbike account.
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- How long do I have to wait for an appointment?
- Does the technicians always have the parts with him?
- When my bike comes in for repair, will I be notified of the cost price?
- What if I was not at home when the technician came by?
- What if I unexpectedly can't be home on the proposed date?
- Do you have any bike-repair points I can go to?
- Can I bring my bike in to you for repair?
- Can my bike bags etc. stay on my bike for a maintenance/repair?
- My bike is in for repair with you, how will I be notified when the bike is ready?
- What if the technician cannot execute the repair?